Fidelity Wins 2014 Green Era Award

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Okonkwo

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FIDELITY Bank has won the Green Era Award in recognition of its green initiatives. Announcing the award at a gala night during the 2014 Green Economy Forum in Germany, Association of Other Ways Management and Consulting, organisers of the event, said Fidelity Bank was adjudged the winner of the award having come tops in all the parameters set for the award. Specifically, they said the bank’s drive for long term economic development; contribution to reduction in greenhouse emissions and ability to manage environmental risks in customers’ businesses among others won the award for the bank.

Receiving the award, Nnamdi Okonkwo, managing director, Fidelity Bank Plc, thanked the organisers of the event for honouring the Bank. He said the award is a testament to the hard work and commitment the bank made in its corporate social responsibility, CSR, and sustainability practice towards a sustainable environment. He stated that Fidelity, as a “Green Bank” has consistently explored ways of making a difference towards a sustainable future.

“Through our tripod CSR philosophy – Environment, Education and Health/social welfare, we are creating a sustainable society; one that will balance economic and social needs as well as environmental realities”.  Making allusion to the climate change and the depletion of the ozone layer, Okonkwo said that Fidelity Bank has started addressing the global problem through the CSR and sustainability banking practice already in place in the bank.

The Green Era Award  and Economic Forum was set up 15 years ago to recognise true global sustainable exemplars including government institutions, green building councils, environmental agencies and green companies that have been innovative and creative in pursuing the sustainable imperatives. This obviously was in response to the best practices and success strategies from top-notch sustainable business leaders from around the globe.

The bank described its CSR stance as a reflection of its commitment to making positive social impact in every community where it operates. “We are committed to creating enduring partnerships for sustainable development; building immense value to our diverse host communities in the process,” the bank said in a statement. The bank’s CSR practice rests on a trip which includes the environment, education, health/social welfare.

The bank explained that it believes that giving back to the less privileged members of the host communities is a prerequisite for the overall development of the country, saying this belief has been the driving force behind our support for various initiatives over the years. To achieve this, the bank said it strives to reinforce strong community relations by identifying with host communities in activities that are important to them; and maintain high standards of integrity in its relations with the state governments and host communities. It also strives to play a leading role by identifying with and seeking solutions to the problems of society especially those in our immediate operational environment.

UBA Launches Finacle 10x 

Phillips Oduoza
Oduoza

UNITED Bank for Africa, UBA, Plc is set to experience new level of superior banking services following the launching of a new and  improved Information Technology, IT, platform called “Finacle 10x.” Phillips Oduoza, group managing director, UBA, said the new IT platform will enable customers carry out quick, efficient and secure services through the bank’s e-platforms such as internet banking, and mobile banking. It also improves the uptime period on the bank’s e-Channels like the POS machines and ATMs.

“We embarked on this major upgrade of our systems to simplify our processes and significantly improve the customer experience across all channels including e-channels like smart phones, tablets, laptops and desktops. UBA customers can now enjoy faster, richer and more secured services on these channels using our internet banking application ‘U-Direct’ and our mobile banking application ‘U-Mobile’. We have also made these applications more accessible by providing a seamless, self-service enrolment process,” he said.

According to Oduoza, Finacle 10x, is the very latest generation of banking applications developed by Infosys, the world’s leading developer of banking applications, delivering a whole new set of offerings including enhanced treasury and advanced e-banking solutions. “The system will enhance our multi-country operations by facilitating new levels of process integration across our diverse African footprint spanning 19 African countries, enable rapid innovation and expand our capacity to offer a comprehensive set of products to meet the specific requirements of different segments of our diverse customer base.”

The new platform will improve all segments of the bank’s operations including; retail, trade and corporate banking, deposits and loans management, product development and enhance customer information management.

In deploying Finacle 10x, UBA has warned customers to watch out for phishing emails, stating that it will never contact customers by e-mail to change or confirm their data. Customers are urged not to respond to any purported e-mails from UBA requesting the confirmation of their bank details. “All customer details will remain the same after the upgrade; therefore we have no reason to ask for updates to personal details from our customers and certainly not via email.”

— Apr. 20, 2015 @ 01:00 GMT

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