Sterling Bank Partners with Proprietors of Private Schools

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Adeola

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STERLING Bank Plc has entered into partnership with the National Association of Proprietors of Private Schools, NAPPS, as part of its effort to improve the standard of education in the country. The partnership, according to the bank, provides it an opportunity to develop and train members of NAPPS.

Besides, Sterling Bank said it had also collaborated with NAPPS on unified examination, which it explained would aid students in their preparation for external examinations. This collaboration was announced at a media briefing at the bank’s head office in Lagos. Yomi Otubela, president, NAPPS, said his association would be organising a three-day annual retreat tagged: “Effective empowerment of schools through collaborative building capacity and leadership,” from February 25 to 27.

This retreat is being facilitated by international bodies such as enviroFly UK and Developing effective private education Nigeria (Deepen UK aid). “This retreat has been packaged to add to the individual and collective knowledge of the leadership of NAPPS and other members in areas such as free training from an international body for the development of teachers/ staff of participants.”

He also expressed concern over recent failures recorded in external examinations conducted in the country, adding that the NAPPS unified examination would be a pre-exam which would prepare, help and assess students and teachers.

Also speaking at the event, Shina Atilola, head strategy and communications, Sterling Bank, said: “Our key role in education was because we wanted to be part of the solution to unemployment in Nigeria as we discovered it can be achieved by solving the problem of education. “We have also realised that we need more investment in the educational sector and our average estimate is about $1 billion for 55 years for us to play a leading role in terms of education globally. And for leading countries in education, technology and partnership has played a major role and as a bank we want to help in terms of unemployment.”

Skye Bank Issues Instant Cards to Customers

Kehinde Durosinmi-Etti, MD, Skye Bank
Kehinde Durosinmi-Etti, MD, Skye Bank

SKYE Bank Plc is to ensure improved customer service experience by issuing instant card service to both new and existing customers in its branches. The bank said in a statement that branches are expected to issue prime debit cards instantly on new accounts, lost, stolen or damaged cards to customers.

Markie Idowu, head of technology and service delivery channels, Skye Bank, said the initiative would also eradicate the perennial issues associated with logistics and delays that have plagued the delivery of debit cards to customers as instant card issuance to customers was done in a seamless manner with the required turnaround time. She said customers could walk into any Skye Bank branch and request for a debit card and collect it instantly as internal arrangements had been perfected for a seamless issuance of the cards which are now primed at the branch level.

Akinwale Ojo, head of e-channels, Skye Bank, said the bank has significantly improved its uptime and responsive time to 92 per cent through series of initiatives that have made the bank’s automatic teller machines very efficient. He said the bank had restructured its card, segmented and streamlined them to meet the needs of the customers. He disclosed that the bank had also gone into strategic alliances with leading card providers to improve card use and promote e-commerce for the economic development of the country.

Instant card issuance is a process of personalisation and issuance of debit cards to customers instantly upon request at any branch of Skye bank. It delivers speed, drives convenience, value and aligns with customer’s lifestyle.

— Mar. 9, 2015 @ 01:00 GMT

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