THE Nigerian Electricity Regulatory Commission, NERC, is committed to bridging the huge metering deficit by the Abuja Electricity Distribution Company, AEDC, over the next three years. James Momoh, chairman, NERC, said the AEDC, which powers  Kogi, Niger, Nasarawa and the Federal Capital Territory, FCT, with over one million customers, has a metering gap of 440, 000.

Momoh made this known in Lokoja, Kogi State, during the inauguration of the NERC Forum Office in the state capital. “It is, however, gratifying to note that the Abuja Disco has commenced the procurement of Meter Asset Providers, MAP, combined with the implementation of their meter roll-out plan in accordance with the performance agreement signed with the government under the privatisation programme, monitored by the commission. This will inject an average of about 150, 000 meters into the Abuja DisCo network annually over the next five years,” he said.

Momoh said the metering gap being experienced would be closed in about three years, using the MAP regulation and their meter roll out plan. He said the customer forum, established to resolve complaints not adequately addressed by the distribution company, was domesticated in terms of constituent members and location.

“Customers are first expected to forward their complaints in writing to the nearest business unit within their locality. It is upon dissatisfaction and delay in the treatment that they are expected to escalate such to the forum’s office.”

Ernest Mupwaya, managing director, AEDC, described the inauguration of the forum as a milestone to achieve service delivery in the state. He added that the move would avail dissatisfied customers opportunity to resolve complains. He however noted that the company had put in place mechanism to minimise customers’ complaints.

– Oct. 26, 2018 @ 13:15 GMT /