Business
THE Central Bank of Nigeria, CBN, and the Nigerian Communications Commission, NCC, have agreed on new flat rates for unstructured supplementary service data, USSD, services for financial transactions.
According to a joint statement by CBN and NCC, “effective March 16, 2021, USSD services for financial transactions conducted at deposit money banks, DMBs, and all CBN – licensed institutions will be charged at a flat fee of N6.98k per transaction.”
“This replaces the current per session billing structure, ensuring a much cheaper average cost for customers to enhance financial inclusion. This approach is transparent and will ensure the amount remains the same, regardless of the number of sessions per transaction,” the joint statement which was made available to Realnews on Tuesday, March 16, said.
The statement, which was signed by Osita Nwanisobi, acting director, Corporate Communications, CBN and Ikechukwu Adinde, director, Public Affairs, NCC, stated that “to promote transparency in its administration, the new USSD charges will be collected on behalf of mobile network operators, MNOs, directly from customers’ bank accounts. Banks shall not impose additional charges on customers for use of the USSD channel.
Part of the statement reads: “A settlement plan for outstanding payments incurred for USSD services, previously rendered by the MNOs, is being worked out by all parties in a bid to ensure that the matter is fully resolved.
“MNOs and DMBs shall discuss and agree on the operational modalities for the implementation of the new USSD pricing framework, including sharing of Application Programme Interface, APIs, to enable seamless, direct and transparent customer billing.
“DMBs and MNOs are committed to engaging further on strategies to lower cost and enhance access to financial services.
“With the above resolutions, the impending suspension of DMBs from the USSD channel is hereby vacated. Therefore, DMBs shall no longer be disconnected from the USSD channel.”
It reminded the general public that the USSD channel is optional, as several alternative channels such as mobile apps, internet banking and ATMs may be used for financial transactions.
It added that the CBN and NCC shall continue to engage relevant operators and stakeholders to promote cheaper, seamless access to mobile and financial services for all Nigerians.
Realnews reports that MNOs, and DMBs, have had protracted disagreements concerning the appropriate USSD pricing model for financial transactions. This resulted in the accumulation of outstanding fees for USSD services rendered leading to threat of service withdrawal by the MNOs.
USSD is a critical channel for delivering financial services, particularly for the underserved and/or financially excluded. To resolve the lingering dispute and ensure uninterrupted services to customers on this channel, Isa Ibrahim Pantami, minister for communications and digital economy, on March 15, chaired a meeting of key stakeholders to discuss an amicable resolution in the interest of the general public.
Represented at the meeting were the various MNOs, Association of Licensed Telecommunications Operators of Nigeria, ALTON, Association of Telecommunications Companies of Nigeria, ATCON, DMBs (represented by the chairman, Body of bank chief executive officers, CEOs, and the sector regulators – Central Bank of Nigeria, CBN, and Nigerian Communications Commission, NCC.
– Mar. 16, 2021 @ 7:42 GMT |
Tags: CBN and NCC agree new rates for USSD services
