General News
FEDERAL Ministry of Industry Trade and Investment has urged the Nigerian workforce to continue delivering exceptional service to the nation.
The Permanent Secretary of the ministry, Amb. Nura Rimi, said this at the 2024 Global Customer Service Week celebration in Abuja on Wednesday.
Rimi was represented by Mrs Anietie Umoessien, Director, Industrial Development Department at the ministry.
Rimi emphasised the importance of recognising and rewarding employees whose outstanding contributions have significantly boosted the country’s fortunes.
He said that the theme of this year’s celebration, “Above and Beyond” was a testament to the dedication and exceptional efforts of the Nigerian workforce.
He said that the theme reiterated a commitment to excellence, encouraging employees to go the extra mile to meet and exceed customer expectations.
“Customer Service Week, celebrated globally from Oct. 7 to Oct. 11, is a time to honour and reward employees for their excellent services across various sectors.
“The dedication and services of our workforce are crucial to national development, and this is equally true for Nigeria,” he said.
The National Coordinator of SERVICOM, at the presidency, Mrs Nnenna Akajemeli, also emphasised the importance of celebrating frontline staff and boosting morale within government Ministries, Departments, and Agencies (MDAs).
“It is time to celebrate our front liners who sacrifice to bring services to everyone. They help to connect with the people.
” The theme reflects the administration’s commitment to honouring hard work and dedication.
“By celebrating our workforce under the renewed hope agenda, President Bola Tinubu’s administration is setting a benchmark for exceptional customer service.
“Every effort to exceed expectations contributes to a better, more positive experience for everyone involved,” she said.
According to Akajemeli, celebrating employees fosters a culture of recognition and appreciation, and motivates them to continue striving for excellence. (NAN)
9th October, 2024.
C.E.
Tags: Amb. Nura Rimi FEDERAL Ministry of Industry Trade and Investment
