KADUNA Electric has launched an e-payment platform for the benefit of its pre-paid customers. The online bills payment channel which is a partnership with a renowned payment solutions provider, Buy Power Incorporated, will enable the pre-paid customers obtain energy token from the comfort of their homes and offices.
Garba Haruna, managing director/CEO, Kaduna Electric, disclosed that the disco came up with the idea so as to make bills payments by its customers easy, convenient and stress-free. According to him, the idea, conceptualised shortly after taking over the company three years ago, was aimed at relieving customers of the burden and inconveniences associated with going to service centres to buy token.
He expressed optimism that the availability of the new online payment platform will open a new chapter in customer services delivery and shut the door of meter bye-pass.
Earlier in his remark, Benjamin Ufaruna, managing director, Buy Power Incorporated, assured both the management and customers of Kaduna Electric of the reliability and flexibility of the payment platform, stressing that the channel was developed using modern ICT infrastructure that will accommodate heavy payment traffic.
“Our platform was developed after careful study of most of the challenges that characterized online payment platforms in the country; it is not cumbersome and we have eliminated complex repetitive steps to make it easy to understand and use,” he said.
Ufaruna also disclosed that in the first quarter of next year, Buy Power shall also introduced offline bills payment channels to further ensure efficient service delivery.
– Dec 8, 2017 @ 14:55 GMT |