Business
By Anthony Isibor
PROF. Umar Danbatta, Executive Vice Chairman and Chief Executive Officer, Nigerian Communication Commission, NCC, has called for collaboration of the public and consumers towards the protection of telecom Infrastructure in the country.
According to the press statement released by the commission on Thursday, June 2, 2022, Dambatta made the appeal at the second edition of the Village Square Dialogue, VSD, one of the Commission’s consumer outreach programmes; Protection of Telecom Infrastructure for Improved Quality of Service: The Role of Residents held recently in Danbatta Local Government Area of Kano State.
He also enjoined members of respective communities to guard against destruction of telecoms infrastructure, through prompt notification of service providers of any ongoing road construction activities by companies or government agencies to avoid service disruption that may arise from damaged infrastructure.
Represented by Bako Wakil, NCC’s Director, Technical Standards and Network Integrity, Danbatta noted that the safety of telecom infrastructure is largely dependent on the effort of the community in which the infrastructure is sited.
“To ensure improved telecom service delivery, a community must protect telecom infrastructure in its vicinity by allowing the installations of equipment and maintenance or repairs on sites by technical staff of service providers.
The EVC further stated that protecting telecom infrastructure is very important in any community, as the ability to connect and communicate is fundamental to human existence, considering its centrality in improving businesses, government services, education, communities and families to share information through seamless connections.
In addition, Danbatta said that destruction of telecom infrastructure discourages investment in network expansion by operators.
Besides satisfaction of basic needs, and improvement in education, Danbatta told the participants that by protecting telecom infrastructure, they are helping to create jobs, promote e-commerce, assist farmers in the villages to connect with potential buyers in the cities, as well as enhancing connectivity through which citizens in both rural and urban areas are able to harvest their potentials, access information, and engage in social interactions among others.
“Therefore, as a community, you are expected to report cases of telecoms infrastructure vandalism to the nearest law enforcement agents such as the Police, Nigeria Security and Civil Defence Corps, NSCDC, and share adequate information received from NCC with your family, friends, neighbours. We believe that together and with your cooperation as critical stakeholders in the telecoms sector, we can all work with the law enforcement authorities in protecting telecom infrastructure in your community,” he added.
While reiterating the Commission’s commitment to ensuring that the telecoms consumer is protected, well informed, empowered and educated on telecoms-related issues, Danbatta reminded the participants of the availability of NCC-instituted toll-free number 622 for resolving telecom service-related complaints; the Emergency Number 112 to get succour during emergencies; the 2442 Do -Not-Disturb Short Code for managing cases of unsolicited text messages, among others.
The EVC also encouraged participants to leverage the various social media and web portals of the Commission to lodge complaints for effective and satisfactory resolutions.
A.I
– June 05, 2022 @ 13:43 GMT |
Tags: Bako Wakil Prof. Umar Danbatta
