Business
THE Nigerian Communications Commission, NCC, on Monday, March 15, held its annually organized conference to commemorate the 2021 World Consumer Rights Day with the theme: “Tackling Plastic Pollution”.
The conference, which was a rallying point for Consumers International, a global coalition of over 250 consumer advocacy groups and entities in more than 120 countries and territories focussed attention on topical issues of interest and concern to consumers in all regions of the world.
“As a consumer-centric organization, the NCC aligns with all visions that call attention to concerns about consumer rights and the need to secure them because the prosperity of any business or service takes life from its consumers and stakeholders.
“In 2017, NCC expressed unequivocal commitment to the centrality of the telecom consumer in the telecom ecosystem by declaring that Year as Year of the Telecom Consumers.
“Before then and after, we have been unwavering in our commitment to the primacy of the consumer in the architecture of the telecommunications industry in Nigeria,” he said.
According to Adewolu, the choice of this year’s topic of discussion is also informed by the NCC’s consumer-centric disposition.
“This also explains why we have organized today’s conference to recall policies, initiatives, programs, and activities of the Commission towards protecting the rights and addressing the concerns of the Nigerian telecom consumer,” he said.
According to him, NCC has created a veritable enabling environment for a robust telecommunication industry that speaks of good customer experience. NCC’s steadfastness in the protection of the industry and consumers’ rights and privileges are not compromised.
– Mar. 15, 2021 @ 18:36 GMT
Tags: NCC steadfast in protecting consumers' rights - Adewolu
