Business
RIMINI Street, Inc, a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, has announced that Kent County Council, the largest County Council in England, is switching support for its Oracle E-Business Suite 12.1 application and Oracle Database software to Rimini Street.
Digital Transformation Possible, Even with Constrained IT Budgets
Like other public sector bodies in the UK, Kent County Council is under significant pressure to allocate its annual budget effectively to meet the challenges affecting the county. With 1,759 core users and 21,096 self-service users spread across the organization, as well as schools and local authority teams in the County, their IT infrastructure makes up a sizeable part of its expenditure.
Having conducted a rigorous evaluation of its options to both modernize its existing business applications and drive further savings, the team has selected Rimini Street third-party support to deliver efficiencies on support for its Oracle products.
Equally important, Rimini Street offers high-quality service, has an expert team of Primary Support Engineers and a robust infrastructure of technical experts backing the team. Kent County Council can continue to use its existing Oracle applications and database software, which meets the organization’s needs, for a minimum of 15 years from the time they switched to Rimini Street – a crucial element as the County begins to develop its long-term transformation plans.
This approach minimizes the Council’s risks, as adopting Rimini Street Support has bought more time to decide on the right path for its future IT strategy.
“Upgrading your enterprise application environment is a once-in-a-decade decision for any organization and once made, it ties you to a specific choice and all the costs that entail,” said Vincent Godfrey, strategic commissioner, Kent County Council.
“It was not the right decision to divert critical resources or disrupt our stable, mission-critical software with an upgrade, especially when dealing with the Covid-19 pandemic. Turning to Rimini Street has bought us the luxury of time and saved us significant resources that – we can apply to support essential services while knowing we have expert support enabling us to properly plan our transformation
strategy to meet the needs of our organization.”
No Need for Forced, Unnecessary Upgrades
As Rimini Street experts are focused on supporting its Oracle applications and database software, the County will also have access to specialist guidance to help explore options for leveraging these existing licensed applications.
“We are delighted to be working with Kent County Council to help them realize their business objectives by enabling the organization not only to drive greater efficiencies but modernize their systems as well – something they were unable to accomplish while on the vendor’s march to the latest software release,” said Gerard Brossard, executive vice president and chief operating officer, Rimini Street.
“The UK public sector has had to face immense challenges in the last
year, but Kent County Council shows public sector bodies have far more flexibility to meet the genuine needs of their organizations. 2021 is going to be no different as authorities seek to balance the books while still modernizing IT systems, so we believe third-party support has a crucial role to play in enabling the public sector to navigate the path forward successfully.”
– Mar. 10, 2021 @ 14:35 GMT |
Tags: Oracle Applications and Database Software
