Stanbic IBTC Bank, NCR Introduce Personal Teller Machine

Fri, Nov 27, 2015
By publisher
2 MIN READ

Banking Briefs

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STANBIC IBTC Bank, a member of Stanbic IBTC Holdings Plc, is partnering with the NCR to introduce the personal teller machine, PTM, an innovative product that will allow customers to perform full-banking activities 24 hours of the day. The PTM can allow customers to perform banking operations such as account opening, cash deposit and withdrawal, and cheque deposit.

According to a statement by the bank, the machine will enable its prospective and existing customers to make general banking enquiries such as account balance, requirements for loan and card related services, without having to use their debit cards. The PTM is a device that offers customers the benefits of both self-service video banking and branch teller experience.

“The PTM combines video banking collaboration and remote transaction processing banking technology embedded within the machine to give customers the choice of self-service or connecting with a remote teller in a highly personalised, two-way audio/video interaction,” the bank said.

Obinnia Abajue, executive director, Personal and Business Banking, Stanbic IBTC Bank, said the partnership with NCR to introduce the PTM would ensure faster turnaround time, convenience and efficiency. He said, “We are glad to tell our customers and Nigerians in general that full banking service is no longer constrained by time. The special features of the PTM ensure that customers will enjoy round-the-clock full banking service.”

— Dec 7, 2015 @ 01:00 GMT

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